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Lotus Quickr elements blocked by Kaspersky

by Thomas,
assono GmbH, Standort Kiel,


Three days ago an error accured on a test system with IBM Lotus Quickr 8.2 for Domino (running on Domino 8.5.1) that led to disappearing functions of Quickr-Pages. For example, the content-field of the included wiki was missing. The expected RichText-editor simply did not show up - neither in Mozilla Firefox, nor in Internet Explorer. the Opera browser just loaded the Java applet.

The Kaspersky Security-Suite on the coworkers workstations was exposed as the cause of this error. Without any notification it blocked the needed JavaScript files and therefore prevented the display of the RichText-Editor


091023_quickr_missing_wiki_field.PNG

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Since the error did not occur since three days ago, we assume that a Kaspersky update is repsonsible for making the Security Suite not trusting in the Quickr JavaScript files anymore. The option Anti-Banner in the content filter is the root of this problem.
To resolve this issue, you have to add the Lotus Quickr-server to the whitelist and empty your browser cache.


091023_kaspersky_settings.PNG

Technical article JavaScript IBM

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